Browsed by
Tag: KMers

Finding ‘value’ in social networks and Communities of Practice

Finding ‘value’ in social networks and Communities of Practice

Comments 0 Comment

An update to a post previously published 30 Dec 2009. There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice.  However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI). Clearly this is an important factor, but it’s not the only factor that should be considered. Surprisingly few organisations consider the value that is being created by having better informed…

Read More Read More

The Definitive Knowledge Management Reference Guide

The Definitive Knowledge Management Reference Guide

Comments 1 Comment

A while back, Emil Hajric (@emilhajric) from Helpjuice sent me a reference guide he had written on KM Systems and Practices, and which he was making freely available as an E-Book from the Helpjuice website. It was a busy period in my life and I was only able to do a quick scan of the content, but enough to realise this was a significant contribution to the body of literature on the esoteric topic of “KM”. I’ve since had more…

Read More Read More

12 Principles of Knowledge Management

12 Principles of Knowledge Management

Comments 0 Comment

I first posted this in 2015 and came across it again during some research I was doing for Warwick Business School. The provenance is consultant and keynote speaker  Verna Allee who outlines 12 principles of Knowledge Management. Two thoughts occurred to me: The principles appear to be so simple and obvious Why didn’t I think of them! I asked myself whether these statements meet the strict definition of ‘principles’, which is: “a fundamental truth or proposition that serves as the…

Read More Read More

Intelligent Automation: getting past the hype.

Intelligent Automation: getting past the hype.

Comments 0 Comment

I’m in the process of researching the topic of ‘Intelligent Automation’ for Warwick Business School’s Innovation Network, with a view to organising a member’s workshop for sometime in the second quarter of 2019. As with most emergent technologies, the real challenge is getting beyond the marketing hype and snake-oil salesmen and finding real evidence of innovation and value creation. This is no easy task, not least navigating through a new and rapidly changing lexicon, that embraces (but is not limited…

Read More Read More

Content Curation: the future of relevance

Content Curation: the future of relevance

Comments 1 Comment

This is an updated version of the article originally published in Business Information Review, January 2015.   Content creation is no longer the exclusive domain of journalists, newspapers and advertisers. As Clay Shirky has famously pointed out, publishing is no longer a job or an industry; it’s a button. We’re all creating content, as originators or commentators, which is then shared and re-shared many times over. As a result, online publishing is now ubiquitous and incessant, with the consequence that…

Read More Read More

Gamification: making work fun, or making fun of work?

Gamification: making work fun, or making fun of work?

Comments 0 Comment

This post was previously published on 25th September 2014 at Collabor8now.com.  It is an abbreviated abstract from a research paper I submitted to Sage publications on the topic of  “Gamification”. The full article is available from the June 2014 edition of Business Information Review. Introduction: Gamification is about understanding and influencing human behaviours that organizations want to encourage amongst their workforce or customers. Gamification seeks to take enjoyable aspects of games – fun, play and challenge – and apply them to real-world business…

Read More Read More

Virtual Agents

Virtual Agents

Comments 0 Comment

Society has been acquiring the benefits that artificial intelligence can produce ever since AI has been around. The summer of 1956 was a turning point for many scientists who would become leaders in their branches for decades. It was at a workshop organised at the Dartmouth College when the field of artificial intelligence research was actually founded. The first ever serious proposal in the philosophy of AI was six years earlier when Alan Turing published a paper in which he…

Read More Read More

Critical Steps For Building an Online Community

Critical Steps For Building an Online Community

Comments 3 Comments

The following is a list of the critical points to consider when embarking on a project or plan to build an online community.  This information is available from previous blog posts I’ve shared over the years, and Slideshare presentations, but for convenience I’ve curated these posts into a single post/page of “knowledge nuggets”.  The items have been kept deliberately brief, but further and detailed information (with relevant citations and references) can be provided on request. Ensure you have community facilitator/community…

Read More Read More

Are any of us “experts”?

Are any of us “experts”?

Comments 1 Comment

I was recently reminded of this article, which resonated with me at the time, and still does. I’m guessing all of us could pin a few names to people we might label as “confident idiots”, but I wonder how often we turn the mirror on ourselves and measure our perceived wisdom against the Dunning-Kruger curve? One particular example that I find a little irksome is the number of people who describe themselves as “expert” in their personal bios. Self-proclaimed expertise…

Read More Read More

KIN Winter workshop 2017: Data-driven decision making

KIN Winter workshop 2017: Data-driven decision making

Comments 0 Comment

It’s now just over three weeks to Warwick Business School’s Knowledge & Innovation Network Winter Workshop on the 6th December. An event I’ve been busily planning over the past few months. It’s been a bit of a rocky road finding the right speakers for this event, but I think we’re finally there, and we’ve got a good blend of relevant experts who can talk about the social, ethical, political and economic impact of human-machine (augmented) decision making, and the real…

Read More Read More