The Future of Work

Connecting Knowledge Communities: Approaches to Professional Development

September 5, 2016 Stephen Dale Comments 1 Comment

From the NetIKX website, details of the next NetIKX Seminar on 21st September. A year ago, NetIKX, with the cooperation of a number of other organisations in the field of knowledge and information management, ran a meeting called “Connecting Knowledge Communities”, at which representatives of a number of professional membership organisations, including NetIKX , talked about their membership, their focus and their mode of operation. The organisations were: Henley Forum for Organisational Learning & Knowledge Strategies, the Knowledge and Innovation…

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Big Data, Data Analytics and AI

July 11, 2016 Stephen Dale Comments 2 Comments

I was asked by Managing Partners Forum (MPF) recently to give a brief overview of the current status and industry trends in Big Data and Data Analytics, topics I’ve been keeping an eye on for several years. The slides are available on Slideshare. The following is shortened abstract from the presentation. One of the issues I have with with Big Data is just that – the term “Big Data”. It’s fairly abstract and defies a precise definition. I’m guessing the…

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Communities of Practice – Planning For Success

June 20, 2016 Stephen Dale Comments 0 Comment

My experience of knowledge sharing in organisations stems mainly from my involvement in setting up Communities of Practice (CoPs) for UK local government. This was part of a broader Knowledge Management strategy that I was commissioned to deliver for the Improvement and Development Agency (now part of Local Government Agency -LGA). An online collaboration platform was launched in 2006 to support self-organising, virtual communities of local government and other public sector staff. The purpose was to improve public sector services…

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Knowledge Management – Don’t Forget The SME’s!

January 19, 2016 Stephen Dale Comments 1 Comment

The research paper by Cheng Sheng Lee and Kuan Yew Wong in the December of issue of Business Information Review raises a number of interesting points that deserve wider discussion. Abstract as follows: Knowledge management (KM) is recognized as an important means for attaining competitive advantage and improving organizational performance. The evaluation of KM performance has become increasingly vital, as it provides the direction for organizations to enhance their performance and competitiveness. A survey was carried out to test the applicability…

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Watson Analytics

November 16, 2015 Stephen Dale Comments 1 Comment

I recently had an introductory presentation to IBM’s Watson Analytical Engine and was mightily impressed by what I saw. IBM Watson is a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data. Unstructured data could typically include news articles, research reports, social media posts and enterprise system data. You can set up a freemium account on Watson and get immediate access to the full range of features. As with most…

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Connecting Knowledge Communities

September 16, 2015 Stephen Dale Comments 4 Comments

The forthcoming NetIKX event “Connecting Knowledge Communities“, scheduled for Wednesday 23rd September, is shaping up to be one of those ‘must attend’ events for anyone who is confused (or bemused) at the plethora of different groups and communities dedicated to the support of knowledge and information professionals. To quote an abstract from the event promotion: If you want to consider how membership organisations work and gather ideas and tips for your personal networking, this will be a good meeting to…

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12 Principles Of Knowledge Management

September 5, 2015 Stephen Dale Comments 2 Comments

I recently came across a paper by respected author, consultant and keynote speaker Verna Allee on the 12 principles of Knowledge Management. Reading the paper, two thoughts occurred to me: The principles appear to be so simple and obvious Why didn’t I think of them! I asked myself whether these statements meet the strict definition of ‘principles’, which is: “a fundamental truth or proposition that serves as the foundation for a system of belief or behaviour or for a chain…

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Content Curation Needs Humans After All!

June 30, 2015 Stephen Dale Comments 3 Comments

As I ponder my forthcoming session on the topic of “Content Curation” at the CILIP Conference in Liverpool this Friday 3rd July, I’m aware that the slides I was asked to prepare and submit to the organisers last month are already out of date. Unsurprising I guess given the rapidly changing business environment that underpins this discipline. My notes did include mention of the emergent growth of fully automated content curation tools and platforms, and the inherent problems (as I…

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Knowledge Management – Measuring Return on Investment

February 5, 2015 Stephen Dale Comments 3 Comments

A common and recurrent theme that I keep coming across is how to measure the value of knowledge management, e.g. the return on investment (ROI) of implementing a knowledge management strategy. This may cross over into having a social media strategy where the goal is to support knowledge sharing, so I’ll use these terms – KM Strategy and social media strategy interchangeably in this particular context. I don’t doubt the importance of being able to measure results and it’s the…

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