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Category: Innovation

Intelligent Automation for the new Augmented Workforce

Intelligent Automation for the new Augmented Workforce

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The Knowledge & Innovation Network’s (KIN) Summer Workshop took place on the 19th June in the beautiful setting of the Elvetham Hotel in Hook, Hampshire. The workshop examined another facet of the ‘future of work’ theme, with a lense on the application of AI and Robotic Process Automation (RPA) to human augmentation. Our keynote speaker,  Dr Chris Brauer, provided some insight to his latest research and analysis of the ‘Augmented Human Enterprise’, a major academic study into the performance dynamics…

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Intelligent Automation: getting past the hype.

Intelligent Automation: getting past the hype.

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I’m in the process of researching the topic of ‘Intelligent Automation’ for Warwick Business School’s Innovation Network, with a view to organising a member’s workshop for sometime in the second quarter of 2019. As with most emergent technologies, the real challenge is getting beyond the marketing hype and snake-oil salesmen and finding real evidence of innovation and value creation. This is no easy task, not least navigating through a new and rapidly changing lexicon, that embraces (but is not limited…

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The 4 Biggest Trends to Expect for Chatbots in 2018

The 4 Biggest Trends to Expect for Chatbots in 2018

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The year 2017 saw amazing strides in artificial intelligence (AI), machine learning, and chatbots. The effects such innovations have had for everything from retail and customer service to data mining are even now still becoming realised. Chatbots, through their underlying technology, seek to mimic human interaction with users on websites, mobile apps, and messaging systems. They have potential to reach more customers faster and more efficiently while maintaining high levels of customer engagement and satisfaction.  Here are the four biggest…

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Science Fiction (Sci-Fi) As A Stimulus For Innovation

Science Fiction (Sci-Fi) As A Stimulus For Innovation

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As part of my role as a Facilitator for Warwick Business School’s “Knowledge & Innovation Network” (KIN), I was privileged to be invited to a Sci-Fi Symposium organised by the Defence, Science & Technology Laboratory (Dstl). The event took place just before Christmas 2017, and was led by Dr John Carney, Principal Scientist and Mrs Caz Pitt (Innovation Process & Culture Lead) at Dstl. The aim of the Symposium was  to explore whether the stimulus of Science Fiction might enable…

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