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The Evolution Of Social Media

The Evolution Of Social Media

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There has been a lot of hype around social media, social networks and social business, much of it unhelpful in getting real understanding what this is all about. For some people, “social” will always mean frivolity and time wasting. For others, social media just means marketing and communications.  Predating all of this hype, social learning networks and communities of practice have long existed as ecologies that would encourage collaboration and knowledge sharing. Off-line knowledge sharing communities have been around since…

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Social Collaboration: it’s the people not the technology, stupid!

Social Collaboration: it’s the people not the technology, stupid!

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Regardless of what labels we give to collaboration technology, the one constant feature is the people, i.e. the staff, the workers, the users. The continuing paradox is that, despite all the evidence of poor adoption rates; the accepted wisdom that “build it and they will come” doesn’t really work, and the oft’ repeated mantra that “it’s not the technology, it’s the people that count”, most collaboration strategies are treated as technology projects and not organisational change management projects.

Email is dead: Long live email!

Email is dead: Long live email!

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Am I the only sceptic that is prepared to challenge the “great myth” that email is the root cause of worker inefficiency and the blight of our 21st century lives? Perhaps this seems odd coming from someone who is an advocate for social technology as an enabler for more effective sharing and collaboration.

Social Workplace Conference 2012

Social Workplace Conference 2012

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I’m looking forward to the  Social Workplace Conference 2012, taking place this week on Thursday, May 24, 2012.  I’m anticipating hearing how various organisations have overcome some of the barriers I listed in my earlier post on this topic. The line up of speakers and the organisations they represent should make for a highly rewarding day of learning and sharing good practice in the deployment of social software in the workplace, and – more importantly – the organisational changes required (e.g. operational, cultural, leadership) that…

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Creating the conditions for Social Business (update)

Creating the conditions for Social Business (update)

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 This is an update to an earlier post, which includes the slideset used at the Social Business event of 25th April 2012. Creating the right environment for Social Business Creating the conditions for a successful Social Business requires a strategic approach that focuses on establishing clear business objectives and strategies, understanding cultural considerations, developing frameworks and managing processes that adapt to the changing needs of the organisation, defining systems of governance, and enabling emerging collaborative tools that integrate with existing…

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Social Business And The Collaborative Workforce

Social Business And The Collaborative Workforce

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Better productivity, lower travel and communication costs, higher customer satisfaction, more innovation, increases in revenue and profit, faster access to knowledge, improved connection to internal experts and more. Why wouldn’t every organisation flock to this vision of an agile, connected, transparent, people-centred and more efficient business?

Overcoming Barriers to Workplace Collaboration

Overcoming Barriers to Workplace Collaboration

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Organisations rely on collaboration in order to be successful. Imagine your workplace without any knowledge-sharing or team working. What would happen? Probably very little, as most people rely on collaboration with others in order to be able to do their jobs. If every member of your team attempted to work without drawing on the knowledge of others, they would find themselves unable to do anything pretty quickly. Despite this heavy reliance on collaboration, many people find it difficult, and do it only reluctantly and sometimes ineffectively. How can workplace leaders help their teams to collaborate better?