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Category: Communities of Practice

Hot Seat Session on the Knowledge Hub

Hot Seat Session on the Knowledge Hub

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I’ve just completed my first ‘Hot Seat’ session for the IDeA Communities of Practice. My specialist subject “The Knowledge Hub”. I think I managed to answer all of the questions correctly, and was encouraged to see that we had over 470 page views during the 2-hour session. I was encouraged by the interest in this project from such a wide variety of users. Some challenging questions as well – all available at the Facilitation Now! conference 26th Feb. Thanks to…

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Icentivising Community of Practice Contributors

Icentivising Community of Practice Contributors

I think that most community of practice (CoP) facilitators or moderators will recognise the challenge in getting conversations started within the community. The ratio of “lurkers” to “contributors” is one of the standard indicators that should be measured for any CoP in order to gain a better understanding of the dynamics and health of the CoP. It is unreasonable to expect that everyone will be a contributor, and the fact that members don’t contribute doesn’t mean they are not getting…

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Communities of Practice in Local Government

Communities of Practice in Local Government

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It’s always pleasing to get some good publicity about how Communities of Practice are reshaping the way that local government works; creating new opportunities for knowledge sharing, collaboration and co-creation. The article in e-government bulletin says it all, and indeed I was one of the panel of three who were invited to judge the entries for the CoP of the Year award mentioned in the article.  A very difficult decision I might add, since all of the entries demonstrated the…

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Discovering the value of Social Networks and Communities of Practice

Discovering the value of Social Networks and Communities of Practice

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There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice.   However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI). Clearly this is an important factor, but it’s not the only factor that should be considered. Surprisingly few organisations consider the value that is being created by having better informed and more knowledgeable staff, or the potential value of getting…

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Knowledge Hub Advisory Group

Knowledge Hub Advisory Group

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The second meeting of the Knowledge Hub Advisory Group took place yesterday, 7th December. ( For some background to the Knowledge Hub see previous posting). It was regretable that we didn’t get more attendees from local authorities, but those who did manage to attend were involved in some excellent workshop sessions aimed at teasing out their vision for how the Knowledge Hub would deliver efficiency and performance improvements for the local government sector. This was a valuable exercise because we…

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Knowledge Hub – part 1

Knowledge Hub – part 1

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This is the first opportunity I’ve had to write anything about the Knowledge Hub (Khub) Advisory Group meeting that took place last week (17th September) in London, though a number of my colleagues have been pretty active in the blogosphere and twitterverse on the topic. In particular I found Ingrid Khoeler’s post pretty much spot on and wondered if indeed if I had anything more to say on the topic. Well, clearly yes, because I’ve started this post! Maybe I…

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PHIN 2009 Conference – CoP Presentation

PHIN 2009 Conference – CoP Presentation

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I am very pleased to have been invited to speak at the Public Health Information Network (PHIN) conference in Atlanta, Georgia, taking place between 30th August and 3rd September. This will be my second visit to Atlanta, having been there in May this year to meet with staff at the Centre for Disease Control (CDC) to share knowledge about the UK local government Communities of Practice, a strategy I developed for the Improvement and Development Agency (IDeA) in 2005 and…

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Social Networking Competencies for Librarians and Community Managers

Social Networking Competencies for Librarians and Community Managers

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The following abstract is from “Social Networking Literacy Competencies for Librarians: Exploring Considerations and Engaging Participation”, Contributed Paper, ACRL 14th National Conference, Pushing the Edge: Explore, Engage, Extend, 14th March 2009 by Joe Murphy and Heather Moulaison. I thought it worth replicating and promoting here since it provides a consolidated perspective on some core competencies for social networking applicable to Librarians (the original intended audience) , and also Community of Practice facilitators/moderators or community managers who’s skill-set should embrace many…

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The Knowledge Management Culture Shift

The Knowledge Management Culture Shift

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Great blog post from Nick Milton , all about the Knowledge Management culture shift. I’d seen this before, but worth repeating since I think it encapsulates the key elements of collaboration in successful communities of practice, a key area of work I’ve been involved in for the past 4 years.  It’s a useful exercise to consider these points as both an individual and as part of a group/community exercise to gain a perspective of where you , your organisation or…

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Local Government Communities of Practice strategy wins award

Local Government Communities of Practice strategy wins award

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I’m pleased to announce that the IDeA CoP Platform won an award at the GC Awards yesterday evening. The award was for the best public sector project for collaborative working, and can be placed alongside the award we won at the National e-Government awards ceremony that took place in December 2008. I’m particularly pleased for the IDeA Knowledge Management team who have been instrumental in getting Communities of Practice firmly established across the local government sector as means to encouraging…

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